We proudly offer nationwide shipping! Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Once your order is dispatched, depending on your region, estimated delivery time is between 3 to 10 business days. Please consider any holidays, natural disasters or pandemics may impact delivery times.
Tracking your order:
You will receive a confirmation email containing a tracking ID and a link to follow the journey of your package.
Please allow 1 to 3 working days for the tracking information to show.
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at admin@shonnienicole.com if you believe you have provided an incorrect shipping address.
Returns:
By placing an order with Shonnie Nicole, you are responsible for the cost of return shipping back to Shonnie Nicole. Please refer to our Refund Policy for further information on how to make a return.
Lost/Stolen Packages:
Shonnie Nicole is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier with the provided tracking number. If you have any further questions on how to do this please reach out to our customer support team at admin@shonnienicole.com